Purpose of communication

Wise servant leaders use their interactions, including body language, to lower resistance and misunderstanding within their relationships.

What starts with a warm smile and a sincere question followed by more sincere questions with zero lectures, ends with lowered walls and increased understanding. The ultimate servant leader credo:

The more exalted I remain the greater the distance that separates us, conversely the lower I become, gaps are closed and understanding begins. If I substitute a loyal subordinate or subordinates to do my “connecting” I remain exalted and it reveals my unwillingness to understand you. If I’m the leader in the relationship, the first brick of any wall between you and me must be removed by me. If I don’t start with genuine concern (love) I might as well stay on my lofty throne alone.

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